عوامل بازدارنده ارتقاء کیفیت خدمات پرستاری از دیدگاه پرستاران شاغل

Introduction & Objective:To carry out process ofpromotion in quality of nursing services as a result of nature giving services inmedical educational centers expose with several barriers that cause lack of usefulness of nursing services for clients. Therefore this study has done todistinguish barriers of quality nursing services promotion from viewpoint ofnurses in medical educational hospitals of Khoy city, 2009. Materials & Methods:This study is descriptive andthe study population consisted of 56 nurses that work in medical educationalhospitals of Khoy city, Sampling was simple accidental and data collectedby questionnaire . Validity of scale determined bycontent validity. Reliability of scale determined byCronbachalpha (0.88). Results:Fridman test showed there was positive andsignificant correlation between seven dimensions of barriers of quality nursingservices from viewpoint of nurses. The most barriers were “lake of longtimeplanning by managers” and “lake of partnership” and the least barriers were “lack of communications “ in organizat ion. Conclusion:In regarding to resultsit seemed that management process and application of items is important forprovidingnursing careandnursing services.